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Ikara Unifies Your Service Ecology

Ikara is an open platform that solves the problem of variable customer experience for organisations. We establish the performance baselines which are the operational service objectives for performance to each Vendor or Service Provider involved in your critical service delivery. Performance data is ingested into our platform using existing application and systems management tools, your organisation has invested in already.

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Benchmark Analyse Optimise Report

Take control of performance, compliance, technology management and your service partners in one single platform. Ikara’s cost effective and proven method is used by some of the world’s largest organisations to define, measure and manage service objectives between Customer, Vendor and Service Provider in the form of:

Contracted Warranty Commitments
Continuous Improvement Metrics
Key Performance Indicators

Performance is crucial

COMPLIANCE IS NON NEGOTIABLE

Data security is important to businesses. Ikara platform ensures that you and your partners comply with these new data compliance regulations.

Is your business ready for current and future data compliance legislation?

Are you investing in performance without a

POSITIVE OUTCOME?

Ikara platform gives you unparalleled visibility to uncover exactly where potential losses in performance and revenue are. While improving the time to repair performance issues.
Save time and money by consistently keeping your application performance at optimal levels.